1. Contact Information

  • Company Name: Interactive Vision at Hypure Media
  • Address: The Mission, Promenade, Penzance, Cornwall, TR18 4HH
  • Email: yourvision@interactivevision.uk
  • Phone Number: 01422 525 883

2. Data Collection

  • Website Visits: We collect users’ IP address, browser type, ISP, date/timestamp, referring/exit pages, and the number of clicks.
  • Service Sign-Up: When clients sign up for our services, we collect their name, address, email, contact number, billing information, and business information if applicable.

3. Information Sources

  • The first set of data is collected as visitors navigate the website.
  • The second set is collected when clients sign up for services via my.invi.uk.

4. Purpose of Data Collection

  • We collect this information to contact clients, process payments, follow up on overdue payments, and maintain accurate client information.

6. Data Security

  • All information is securely stored with our service provider (20i) and on our internal servers, protected with access codes on a need-to-know basis.

7. Data Sharing

  • We do not share or disclose information with third parties except for 20i and Stripe, who process payments and provide services on our behalf.

8. Cookies

  • We use necessary cookies for client logins and preferences but only to the extent of typical website use.

9. Opt-Out of Cookies

  • Clients can’t opt out of necessary cookies. To avoid a login cookie, uncheck “remember me” when logging into our services.

10. Data Access

  • Clients can access and modify their information by logging into their my.invi.uk dashboard.

11. Contact

12. Data Retention

  • We retain client data for 3 years after service cancellation or continuously for active clients.

14. Data Breach

  • In the unlikely event of a data breach, all clients will be immediately informed, and we will follow necessary steps to safeguard their information.

15. GDPR Compliance

  • We comply with GDPR standards in the UK.

18. Policy Updates

  • We update our privacy policy as needed and notify clients via email and website posts.